Help and frequently asked questions

Click "Register" in the top right, enter your name, email and password and choose the account type: seeker, private lister or agent/agency. You will then receive an email with a confirmation link.

Check your spam folder. On the login page you can request the link again. If nothing arrives, contact us via the contact form and tell us the address you registered with.

On the login page click "Forgot password" and enter your email. We send a link to set a new password; it is valid for 60 minutes.

After logging in open "Profile" in the top-right menu. There you change personal details, language and password. A new email address must be confirmed again.

At the bottom of "Profile" you find "Delete account". This permanently removes your profile, saved searches and favourites. Published listings and invoices for paid services are kept as long as the law requires.

On the home page choose Buy or Rent, type a city or region (e.g. Split, Istria) and optionally the property type. In the results, "Filters" lets you narrow price, area, rooms, floor, year built, distance to the sea and amenities.

Yes. In the results click "Show map". Every listing with a known location appears as a marker; clicking shows price and photo.

When logged in, click "Save search" in the results. Under "Saved searches" you turn alerts on: by email (twice a day) or as push notifications on your device (hourly) as soon as new matching listings appear.

Click the heart in the top-right corner of a listing. All favourites are in the menu under "Favourites". Login is required.

"New" means published in the last 48 hours. "Featured" listings were highlighted by the lister and appear at the top of results. "Price reduced" means the lister lowered the price compared to before; the full price history is on the listing page.

Nekredo detects duplicates automatically. If the same property is offered by several agencies, or by the owner and an agency, we show it once and list all providers below ("Also offered by").

Under "Prices" we show average asking prices per m² for cities and counties, computed from current Nekredo listings. Each listing also shows a comparison with the city average ("Price check"). These are asking prices, not achieved prices.

Private owners (account type "private lister") and real estate agencies. Agents must belong to a verified agency; private listers can publish a limited number of listings for free.

Log in and click "Sell" or "My listings" → "New listing". Enter type, location (search the address and drop a pin on the map), price, area, description and photos. After saving, submit the listing for publication.

New listings are briefly checked by our team, usually within 24 hours on working days. You see the status under "My listings" (Draft, Pending, Published).

Only photos you hold the rights to (your own or with the owner's permission). We recommend landscape photos at least 1200 px wide, without other portals' watermarks. The first photo is the cover; change the order by dragging.

Under "My listings" open the listing and click "Edit". A price change is recorded automatically in the price history. You can deactivate the listing (kept, not visible) or delete it permanently.

A featured listing appears at the top of search results and on the home page with the "Featured" badge. Featuring lasts 14 days and costs 19,00 € (incl. VAT). You pay by card; the invoice arrives by email.

The system found a very similar listing (same address, area and price). If it is the same property offered by someone else too, your listing is shown as an additional provider. If you think this is a mistake, contact us.

Packages and prices are under "Packages for agencies". They differ in the number of simultaneously active listings and extra features. The free package lets you start at no cost.

Under "Packages" click "Buy online" and pay by card through the secure Stripe form. The package is active right after payment; the invoice with VAT arrives by email and under "Payments and invoices".

In the menu under "Payments and invoices" you can download every invoice as PDF.

No. A package is valid for the paid period; 7 days before it ends we send a reminder email. There is no automatic charge.

Featured listings and activated packages cannot be refunded unless the service was not delivered through our fault. In that case contact us within 14 days.

Register as an agent and enter the agency details under "My agency" (name, OIB, address, logo). Our team verifies the agency; afterwards your listings show "Verified agency".

Under "My agency" → "Team" invite agents by email. Each agent has their own profile and listings; the listing limit applies to the whole agency.

Automatic import (XML/API) from agency software is in preparation. Tell us which software you use so we can include it.

Be careful if the price is far below the city average, if the lister asks for a deposit before a viewing or pushes for communication outside the platform. Never send money before you have seen the property and the documents. Report such listings to us.

At the bottom of the listing page click "Report listing", choose a reason and briefly describe the problem. We usually review reports the same working day.

We use data only to run the portal (account, alerts, inquiries and payments). We do not sell data. Details are in the privacy policy; cookies are strictly necessary ones (login, security, language).

The lister receives your name, email, phone (if given) and your message so they can reply. Nothing else.

Yes, as a web app: open nekredo.com on your phone and confirm "Add to home screen" (iPhone: Share → "Add to Home Screen"). Nekredo then opens full screen with its own icon, with no store download.

Under "Saved searches" switch "Push" on and allow notifications. On iPhone they only work when Nekredo is on the home screen.